About Us

At Sithara Silks, tradition isn't just a legacy; it's our identity. With a rich heritage spanning generations, we are deeply rooted in the timeless art of silk weaving and the celebration of cultural elegance. Our journey began with a passion to preserve the beauty of traditional craftsmanship, and today, we stand as a beacon of quality, authenticity, and trust.

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FAQ

Do You provide International Shipping?

Yes, we do ship internationally to anywhere in the world. For more details contact us on +91 75111 19997

How long will it take to get my order?

For ready to dispatch orders, it may take around 1-4 days for delivery inside India. And for international delivery, it may take up to a maximum of 7 working days for delivery. And pre-booking orders might take 25–30 working days to start dispatch.

My parcel has arrived damaged, What should I do?

We don’t accept returns or Refunds for our products except in the case of

Major Damage /Wrong item sent(Size different from the order)

In case you face a situation as above, it is must that we need an unboxing video. Return requests without an unboxing video will not be accepted.

360º opening video must !! otherwise no complaints will be accepted

Please make video while opening the parcel
Video should start ,from showing the address label as it is sent by us right from the outer package...

No replacement or refund will be done without video proof if in case u receive damaged/missing/any kind of issue.Please follow this strictly. Donot argue afterwards

If you have a return request, you will have to raise a query through our support platforms- Call/Website Support Portal etc within 24 hours.

Discounted items are final and cannot be returned or exchanged

Once a product is dispatched, returns are not accepted.

When do your support team work?

We are available from 10am to 7pm IST from Monday to Saturday.